Customer Service and Sales Representative

Are you a people person with a passion for sales? IMKO Workforce Solutions is looking for motivated and enthusiastic Customer Service and Sales Representatives for a national storage company with a call center located in Columbia, MO. In this role, you' ll be the first point of contact for customers, helping them find the perfect storage solutions for their needs. If you' re a persuasive, friendly, and resilient problem-solver, we want to hear from you!  Shift: This is a full-time, on-site position. Applicants must be able to work 40 hours per week and be available between 11 am and 10: 30 pm seven days per week (this includes weekends). This position will have split days off.Pay: $19.50/hr**Resume is required to apply**  What You' ll Do:

• Handle both inbound and outbound calls in a professional, friendly, and timely manner.
• Engage with potential and current customers to promote our services and close sales.
• Guide callers through the sales process by actively listening to their needs and recommending suitable storage solutions.
• Provide an excellent customer experience by addressing caller inquiries, overcoming concerns, and creating a sense of urgency.
• Accurately record caller information and sales details.
• Adhere to key performance indicators related to call volume, conversion rates, and customer satisfaction.
• Stay up-to-date on all our features, procedures, and benefits.

  What We' re Looking For:

• Applicants must possess a high school diploma or GED.
• 6+ months of call center, clerical, or customer service experience is required.
• Excellent oral and written communication skills, time management, and a professional demeanor.
• Typing speed of 35-40 wpm. The ability to work on a computer and navigate the internet is essential.
• Physical Demands: This is a sedentary role that requires sitting for extended periods.
• Must be able to pass a 7-year background check.

  Ready to join our team? Apply now!  We offer weekly pay and benefits.#INDJEFF