Sign upLog in

Customer Service Assistant

Alphabe Insight

Atlanta, GA

Apply
JOB DETAILS
SALARY
$48,000–$52,000 Per Year
SKILLS
Communication Skills, Computer Skills, Computer Software, Continuous Improvement, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Industry Standards, Interpersonal Skills, Microsoft Office, Multitasking, Order Processing, Organizational Skills, Problem Solving Skills, Track Customer Issues
LOCATION
Atlanta, GA
POSTED
8 days ago
Company Description

About Us

At Sphirea Plus, we believe that every event tells a story - one that inspires, connects, and leaves a lasting impression. Our team brings together creativity, precision, and excellence to deliver experiences that redefine industry standards. We pride ourselves on transforming visions into reality with innovation, dedication, and a deep sense of purpose.

Job Description

Job Description

We are seeking a motivated and detail-oriented Customer Service Assistant to join our dedicated team in Atlanta. In this role, you will serve as the first point of contact for clients, ensuring that every interaction is handled with professionalism, efficiency, and care. Your goal will be to support customer inquiries, provide accurate information, and ensure a smooth service experience from start to finish.

Responsibilities
  • Respond promptly to customer inquiries via phone, email, or in person.
  • Assist customers with product and service information, order processing, and problem resolution.
  • Maintain accurate records of customer interactions and transactions.
  • Coordinate with internal departments to ensure customer needs are met effectively.
  • Follow company policies and communication guidelines to uphold Sphirea Plus's service standards.
  • Contribute to continuous improvement by identifying opportunities to enhance the customer experience.
Qualifications

Qualifications
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency in basic computer and office software (e.g., MS Office Suite).
  • Customer-focused attitude with a proactive approach to problem-solving.
  • Ability to work effectively both independently and as part of a team.
Additional Information

Benefits
  • Competitive annual salary ($48,000 - $52,000).
  • Opportunities for professional growth and advancement.
  • Supportive and inclusive work environment.
  • Comprehensive training and development programs.
  • Paid time off and company-recognized holidays.

About the Company

A

Alphabe Insight

Resume Resources

Free Resume TemplatesFree Resume Builder