Our mission is to empower brands through strategic marketing and meaningful customer engagement. We pride ourselves on our values of integrity, innovation, and a results-driven mindset.
Job Overview
We are looking for a friendly and dependable Customer Service Assistant to provide outstanding support to customers while assisting with daily office operations. This role is ideal for individuals who enjoy helping others and creating positive customer experiences.
Responsibilities
Assist customers with questions and service requests
Respond to inquiries by phone, email, and in person
Schedule appointments and maintain customer records
Resolve routine customer concerns professionally
Support administrative and office operations
Maintain accurate documentation of customer interactions
Perform additional support duties as assigned
Qualifications
High school diploma or equivalent preferred
Strong communication and interpersonal skills
Excellent customer service and organizational abilities
Basic computer and data entry skills
Ability to multitask in a fast-paced environment
Previous customer service experience is a plus but not required