Customer Service Assistant
Job Location: Vacaville, California
Job Type: Temp to Hire
Pay Rate: $23-$26/hour
Schedule: Monday - Friday; 8am-5pm
Description of Position:
Do you have experience as a Customer Service Assistant? We are seeking a dependable and organized professional to support daily office operations, provide excellent customer service, assist with order processing, and support the Quality Control team. This role is ideal for someone who is detail-oriented, responsive, and thrives in a team environment.
The Customer Service Assistant plays a key role in ensuring accurate order handling, strong customer communication, and effective coordination between departments including Customer Service, Operations, and Quality Control.
Job Responsibilities:
- Answer phone calls and respond to emails in a professional and timely manner
- Assist customers with inquires, orders, and basic issue resolution
- Coordinate with internal teams to ensure timely order fulfillment
- Maintain accurate records and documentation
- Assist Quality Control Team with administrative and documentation tasks
- Prepare reports, correspondence, and spreadsheets
Description of Company:
You will be supporting a major industrial packaging supplier in Vacaville, California.
Experience Required:
- 1-2 years of experience in office support, customer service, order processing, or quality related roles preferred
- Strong communication and customer service skills
- High attention to detail and accuracy
- Organized, reliable, and able to multitask
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Bilingual in English and Spanish preferred
- Experience with order processing, ERP systems, or quality documentation is a plus
Similar Positions:
Office Assistant
Administrative Assistant
Clerical Clerk
Office Clerk
Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes."
For inquiries about this position or to explore other job opportunities at Bolt, feel free to contact us at the following numbers:
- Stockton - (209) 307-6115
- American Canyon - (707) 552-7800
- Sonoma - (707) 939-2800