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Customer Service Associate

Trident Consulting

Aliso Viejo, CA

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JOB DETAILS
SALARY
SKILLS
Artificial Intelligence (AI), Business Services, Cloud Computing, Communication Skills, Consulting, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Analysis, Data Quality, Detail Oriented, ERP (Enterprise Resource Planning), Fortune 500 Customers, High School Diploma, International Business, Internet Security, Leadership, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Multitasking, Oracle Applications, Order Management, Order Processing, Organizational Skills, Presentation/Verbal Skills, SAP, Salesforce.com, Technical Recruiting, Writing Skills
LOCATION
Aliso Viejo, CA
POSTED
18 days ago
Trident Consulting is seeking a "Customer Service Associate " for one of our clients in " Aliso Viejo, California (100% Onsite) " A global leader in business and technology services.

Role: Customer Service Associate
Locations: Aliso Viejo, California (100% Onsite) Monday Friday | 7:00 AM 4:00 PM or 8:00 AM 5:00 PM
Type: Contract
Rate: $19/Hr on W2

Required Qualifications
  • High School Diploma or higher required
  • Minimum 2+ years of customer service, order entry, or order management experience
  • Strong attention to detail and data accuracy
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in Microsoft Office Suite including Outlook, Excel, and PowerPoint
  • Experience with ERP and CRM systems such as Oracle, Salesforce, SAP, or similar platforms
  • Ability to work efficiently in a fast-paced environment
  • Positive attitude with a customer-service-oriented mindset
  • Comfortable asking questions and seeking clarification when needed

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: tridentconsultinginc.com .

Some of our recent awards include:
  • Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
  • Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
  • Received the TechServe Excellence award.
  • Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America.
  • Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.

About the Company

T

Trident Consulting

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