Apple Macs, Customer Support/Service, Develop and Maintain Customers, Identify Issues, Music, Product/Service Launch, Sales, Sales Management, Synthesizers Hardware, Technical Support, Web Client Plug-ins
LOCATION
Burbank, California
POSTED
11 days ago
We are looking for a knowledgeable full/part-time customer service associate to join our team here in Burbank. The ideal candidate will have a deep understanding of music technology and a passion for imparting that knowledge to customers in an approachable and helpful way.
WHAT YOU’LL BE DOING
Assist customers over the phone or email
Develop and maintain customer relationships
Keep up to date with new product releases and industry news
Provide technical support and troubleshooting for customer inquiries or product issues.
Process product exchanges, returns, and warranty claims.