Customer Service Associate

Wegmans Food Markets Inc

Chestnut Hill, MA

JOB DETAILS
SALARY
$18–$19 Per Hour
SKILLS
Customer Satisfaction, Customer Support/Service, Problem Solving Skills
LOCATION
Chestnut Hill, MA
POSTED
4 days ago

Location:

200 Boylston Street Chestnut Hill, MA 02467

Availability Requirement for this role:

Morning, afternoon, evening (includes weekends).

Age Requirement:

Must be 18 years or older

Time Type:

Full time

Pay Range:

$18 - $19 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description:

At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you'll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you'll guarantee each customer has a positive experience as they end their shopping trip at Wegmans!

What will I do?

  • Engage customers in friendly conversation while making eye contact and smiling
  • Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
  • Properly bag items to ensure products arrive at their destination in the condition they left the store
  • Partner with departments to ensure questions are answered and problems are resolved

About the Company

W

Wegmans Food Markets Inc

Wegmans Food Markets, Inc. is a privately held American supermarket chain. It is headquartered in Gates, New York, and was founded in 1916 in Rochester.

As of 2022, Wegmans has 109 stores, mostly in the Northeastern and Mid-Atlantic regions.[1] The company has stores in New York, Pennsylvania, New Jersey, Maryland, Massachusetts, Virginia, North Carolina, Delaware and Washington, D.C. along with a planned expansion into Connecticut.[4]

Wegmans has appeared on Fortune's annual "100 Best Companies to Work For" list since the list first appeared in 1998.[5] In 2020, the company was ranked at number three on that list, based on an employee survey of satisfaction.[6]

COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1916
WEBSITE
https://www.wegmans.com/