The Customer Service Associate (CSA) plays a vital role in creating a welcoming and positive experience for patients by providing front desk support, check-in/check-out services, appointment reminders, and addressing patient questions and concerns.
They work collaboratively within a team-based care environment, promoting patient self-management and behavior change. The position offers a starting wage of $19-$21 per hour, with Monday to Friday hours from 8 am to 5 pm, and a comprehensive benefits package including health insurance, dental, vision, retirement plans, paid holidays, and more.
Qualifications include a high school diploma or GED, with preferred experience in a medical setting. Bilingual skills (English/Spanish), excellent communication, professionalism, and computer proficiency are desirable. The role requires sensitivity to low-income and minority communities, the ability to work under stress, and flexibility for evening or weekend hours. The application deadline is anticipated to be May 31, 2026.