Customer Service Associate, Electronics

Job Title

Customer Service Associate, Electronics

Location

Salt Lake City Intl Airport (SLC) - Salt Lake City, UT 84122 US (Primary)

Job Type

Full Time/Part Time

Category

Customer Service

Education

Job Description

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!

The Customer Service Associate provides an exceptional customer experience and assists with general upkeep of the store.

Location: Salt Lake City International Airport (SLC)

Store: iStore

Schedule: Weekend availability required

Pay: $17 hourly

Benefits

• Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Disability Insurance
• Paid Time Off
• Paid Parental Leave
• 401(k) with company match
• Employee Discount

• Handles each customer in a courteous and gracious manner
• Maximize sales by achieving add-on sales and recommendations
• Knowledge of the store's stock; stock varies by store location
• Assists in the upkeep of the store by maintaining store displays and merchandising.
• Assists with inventory and receiving of merchandise
• Replenish backstock to maintain appropriate levels of merchandise on the floor
• Markdown merchandise as needed.
• CSA's may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store - they may not open the store
• Other duties may be assigned

• High School Diploma preferred or GED
• 1 year + retail sales and/or cash handling experience
• Excellent communication and people skills
• Ability to multitask and problem solve
• TAM Card may be required depending upon location
• Additional Security clearance may be required depending upon location
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

• Limited sitting
• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials to assist customers
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, in a consistent temperature
• Use of fine motor hand functions
• Lift 0-60 lbs with or without reasonable accommodation