Customer Service Associate

Matern Staffing Inc.
  • Fredericksburg, VA
  • Remote
    2 days ago

    Job Description

    We are looking for a dependable, friendly, and motivated Customer Service Associate to join our growing team. This is a great opportunity for individuals seeking a flexible, part-time remote position and looking to gain valuable professional experience. No prior customer service experience is required. Comprehensive training and ongoing support are provided. Requirements/Responsibilities Responsibilities Provide professional and friendly customer support. Respond to customer questions and general inquiries. Assist customers with account and service-related requests. Communicate clearly through phone, email, and online platforms. Help resolve customer concerns and escalate issues when appropriate. Maintain accurate customer records and documentation. Follow established company procedures and customer service standards. Work independently while staying connected with the remote team. Qualifications No previous customer service experience required. Excellent communication and interpersonal skills. Positive, professional, and customer-focused attitude. Reliable and dependable with strong attention to detail. Basic computer and internet skills. Ability to learn new systems and processes quickly. Strong time-management and organizational skills. Comfortable working independently in a remote environment. What We Offer Part-time remote work Flexible scheduling options Paid training and onboarding Supportive team environment Opportunities for professional growth Valuable customer service and communication experience Great benefits and employee perks Special Instructions ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

    Numbers & Facts

    LocationFredericksburg, VA (
    Remote
    )

    Skills

    • Business Growthunmatched
    • Communication Skillsunmatched
    • Customer Escalationsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Employee Benefitsunmatched
    • Internet Technologyunmatched
    • Interpersonal Skillsunmatched
    • Onboardingunmatched
    • Online Helpunmatched
    • Organizational Skillsunmatched
    • Procedure Developmentunmatched
    • Track Customer Issuesunmatched
    • Work From Homeunmatched

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