NOW HIRING: Customer Service Associate

 Hollywood, CA
 $18–$20/hour
 Full-Time | Monday–Friday | 9:00 AM – 6:30 PM

Join Our Growing Team!

We are looking for a friendly, professional, and customer-focused Customer Service Associates to join our team in Hollywood, CA. In this role, you will help create a positive experience for customers by assisting with product questions, processing orders, and resolving concerns across phone, email, and social media platforms.

This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and has an interest in the beauty industry.

What We Offer

• Competitive pay: $18–$20/hour
• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off
• Employee discounts
• Stable full-time schedule
• Supportive and team-oriented work environment
• Opportunity for growth and advancement

What You’ll Do

• Respond to customer inquiries via phone, email, and social media
• Provide product information and recommend solutions based on customer needs
• Process orders and update customer account information
• Resolve customer concerns with professionalism and empathy
• Maintain accurate customer records and interaction notes
• Assist with account adjustments and billing inquiries
• Track customer interactions and prepare daily reports
• Collaborate with team members to deliver an outstanding customer experience

Qualifications

• 1–3 years of customer service or support experience preferred
• Strong written and verbal communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Customer-first mindset with strong problem-solving abilities
• Proficiency with Microsoft Office, including Excel and Word
• Comfortable managing communication across multiple channels
• Interest or experience in the beauty industry is a plus

What We’re Looking For

• Positive and professional attitude
• Strong attention to detail and organization
• Dependable and team-oriented mindset
• Ability to remain calm and solution-focused when handling customer concerns

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive workplace for all employees regardless of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.