Customer Service Associate/Inside Sales

Away Staffing Services, Inc.

Chicago, IL

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JOB DETAILS

SKILLS

Accounting, Administrative Skills, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Inside Sales, Order Processing, Order/Customer Fulfillment, Organizational Skills, Pricing, Time Management

LOCATION

Chicago, IL

POSTED

3 days ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13544468 Our client, a chemical processor located on Chicago\'s South side, seeks an experienced customer service associate. A detail-oriented Customer Service Associate is needed to support order entry, customer communication, and administrative coordination. This role focuses on accuracy, responsiveness, and keeping customer requests organized from start to finish. ### **Key Responsibilities** - Enter and process customer orders with a high level of accuracy*Enter and process customer orders accurately in our systems* - Confirm pricing, availability, shipping details, and delivery timelines - Respond promptly and professionally to customer emails and calls - Follow up to resolve missing information or open questions - Coordinate with internal teams (production, lab, shipping, accounting) to support order fulfillment*Coordinate with production, lab, shipping, and accounting as needed to support order fulfillment* - Track open requests and ensure timely resolution - Maintain accurate customer and order records - Escalate unusual issues when needed ### **Ideal Candidate** Someone who is dependable, accurate, and responsivewho enjoys helping customers, keeping information organized, and ensuring orders are handled correctly from start to finish.

About the Company

Away Staffing Services, Inc.

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