CUSTOMER SERVICE ASSOCIATE IV

TE Connectivity plc

Mansfield, TX

JOB DETAILS
SKILLS
Backlog Prioritization, Corrective Action, Customer Relations, Customer Satisfaction, Customer Support/Service, Diversity, High School Diploma, Order Management, Team Player, Willing to Travel
LOCATION
Mansfield, TX
POSTED
12 days ago

Job Description

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Job Title: CUSTOMER SERVICE ASSOCIATE IV

Posting Start Date: 6/10/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

Strengthens customer relationships by acting as a liaison between customer and any internal points of contact.

Job Requirements

  • Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
  • Investigating credit and debit requests and queries to issue credit/debit as necessary.
  • Answering technical queries from customers using online technical references and to offer alternatives using available resources.
  • Driving corrective actions and improvement projects that will raise customer satisfaction levels.

What your background should look like

Typically requires 0-2 years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

Posting City: _

Job Country: Morocco

Travel Required: Less than 10%

Requisition ID: 152559

Workplace Type: Onsite

External Careers Page: Customer Service

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About the Company

T

TE Connectivity plc

TE Connectivity is an industry leader with an entrepreneurial spirit, fueled by innovation and collaboration. Our emphasis on forward thinking has attracted the brightest industry minds, allowing them to thrive and create breakthrough solutions that deliver a competitive advantage to our customers.

TE Connectivity is a global, $12.1 billion company that designs and manufactures over 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 90,000 employees partner with customers in virtually every industry—from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks—enabling smarter, faster, better technologies to connect products to possibilities.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Electronics, Components, and Semiconductor Mfg
FOUNDED
2007
WEBSITE
http://www.te.com/usa-en/home.html