Here at All Abuzz Electric, we're searching for a motivated Customer Service Associate who wants to be part of something bigger in Laurys Station, PA. We need someone who thrives on helping people, enjoys staying busy, and takes pride in creating exceptional customer experiences.If this sounds like you, apply now to join our dedicated team!WHAT'S THE SCOPE?Pay:$15.00 - $20.00 per hourSchedule:Full-TimeLocation:Laurys Station, PABenefits:Paid Time OffHealth InsuranceDental InsuranceVision InsuranceYOUR CONTRIBUTIONS MATTERWhile working as our Customer Service Associate, you answer incoming calls with professionalism and enthusiasm, listen carefully to customer needs, and schedule the right appointment. Throughout the day, you make outbound calls to customers and leads, helping fill available openings and creating opportunities for our team. You build rapport with customers, explain our services and benefits, answer questions, resolve concerns, and ensure every customer feels valued, informed, and confident. Above all, you take ownership of the customer experience and look for ways to exceed expectations at every step.WHAT'S REQUIRED?1+ years of customer service experienceStrong communication skills and confidence speaking with customers over the phoneStrong verbal and written communication skillsAbility to multitask and stay organized in a fast-paced environmentComfortable making outbound calls and speaking with customersBasic computer skills and ability to learn new softwareProfessional, positive, and solution-oriented attitudePreferred Skills:Customer service, scheduling, call center, or sales experienceAppointment booking experienceOutbound calling experienceHome services industry experienceElectrical, plumbing, HVAC, or construction industry backgroundRelationship-building abilitiesExperience discussing pricing, services, memberships, and financingCRM or customer management software experienceAbility to proactively identify scheduling opportunitiesBilingual English/SpanishExperience resolving challenging customer situationsStrong attention to detail and organizational skillsWHO WE ARE: ALL ABUZZ ELECTRICAll Abuzz Electric's culture is rooted in the values established by JEOAH Electric, founded by Erwin and Owen Carrasquilla. As a family-owned business, they built the company around respect, transparency, honesty, and genuine care for employees. Their vision was not only to deliver exceptional electrical services but also to create a workplace where people feel supported, appreciated, and empowered to reach their potential. We understand that strong teams are built by investing in people, which is why we strive to provide the resources, encouragement, and opportunities needed for long-term success. Employees benefit from working within a close-knit, team-oriented environment where ideas are welcomed, achievements are celebrated, and personal growth is encouraged. When you join us, you're joining a company that wants you to succeed both professionally and personally.JOIN US!Bring your customer service skills to a company that values teamwork, growth, and employee success. Apply today to join All Abuzz Electric as our next Customer Service Associate. Our application process is fast, easy, and mobile-friendly, making it simple to take the first step toward your new career.
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