Provides patient financial assistance by handling billing inquiries via phone, email, and face-to-face interactions.
Assists patients, families, insurance companies, attorneys, and others with billing questions, payment arrangements, and financial screening.
Reviews and processes correspondence, updates patient information, and manages accounts, including refunds and credit balances.
Performs cashiering duties and ensures compliance with privacy regulations.
Requires knowledge of patient accounting, collection laws, and healthcare regulations.
Must communicate effectively, prioritize tasks, and maintain confidentiality.
High school diploma required; healthcare or customer service experience preferred.
Physical work is sedentary, involving minimal exertion.