The Customer Service Associate supports store leadership by handling store tasks to ensure efficient, safe, and customer-focused operations.
They provide exceptional customer service through friendly engagement, assist with food and beverage preparation, operate POS systems, and manage transactions including fuel and age-restricted products.
The role includes stocking and merchandising, maintaining cleanliness and safety, and adhering to food safety standards.
Qualifications include strong communication skills, ability to multitask in a fast-paced environment, and a minimum age of 16. Prior experience is preferred.
Success depends on delivering friendly service, maintaining operational standards, and being dependable team members.
Work requires physical activity, flexibility for shifts, and adherence to safety procedures. Pay ranges from $15.00 to $19.00 per hour.
Motto: Real Fresh….. Real Fast… Real Green
Mission: Be the best.
Purpose: To simplify our customers lives and add a touch of joy to their day.
Future Vision: Royal Farms as the brand of choice for food, fuel and meals.
Core Values:
Respect - We treat all people with dignity and respect.
Change - We drive improvement with passion and will never be satisfied.
Customer Focus – The customer is the boss. If we don't serve the customer directly we serve those that do.
Honesty - We act with integrity.
Constant Improvement – Good enough never is. Once we achieve our goals & objectives we raise the bar again.
People - We hire the best then coach, train and develop our people to succeed. We don't tolerate mediocrity.
Unique Culture - We act like owners, we hold ourselves accountable, we work as teams, and we embrace a horizontal structure.
Passion to Win - We have an unyielding drive to win.