Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Establish Priorities, Interpersonal Skills, Microsoft Office, Multitasking, Organizational Skills, Point of Sale (POS) Systems, Printing, Retail, Store Closing, Store Opening, Team Player, Transaction Processing/Management
Customer Service Associate
Location: Myrtle Beach, SC
Pay: $15.00 per hour
Job Type: Full-Time
Schedule & Availability
Candidates must be available to work a flexible schedule, including weekends.
Store Hours:
- Monday – Friday: 8:00 AM – 6:30 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: 11:00 AM – 4:00 PM
Occasional shifts at a nearby store location may be required based on business needs.
About the Position
We are seeking dependable, customer-focused individuals to join a locally owned shipping and printing business in Myrtle Beach, SC. This position is ideal for someone who enjoys helping customers, staying busy throughout the day, and working in a fast-paced retail environment.
As a Customer Service Associate, you will assist customers with shipping, printing, and retail services while helping maintain a welcoming and organized store environment. Providing friendly, accurate, and efficient service is the top priority in this role.
Previous experience in shipping or printing is helpful but not required. Training will be provided for the right candidate.
Responsibilities
- Greet and assist customers in a friendly, professional, and courteous manner.
- Process shipping transactions and accurately operate the point-of-sale (POS) system.
- Assist customers with printing, copying, scanning, and other document-related services.
- Package, label, and sort shipments according to company and carrier guidelines.
- Recommend products and services based on customer needs.
- Maintain store cleanliness, organization, and overall presentation.
- Open and/or close the store according to established procedures.
- Support team members and assist with daily operational tasks as needed.
- Follow company policies and provide a positive customer experience during every interaction.
Qualifications
- Strong communication and interpersonal skills with a customer-service mindset.
- Basic computer proficiency, including Microsoft Office, email, and internet navigation.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Strong attention to detail and accuracy.
- Dependable, organized, and able to work effectively as part of a team.
- Ability to stand for extended periods and safely lift, carry, and move packages weighing up to 75 pounds.
- Previous experience in retail, customer service, shipping, printing, or a related field is preferred but not required.
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