Customer Experience, Customer Support/Service, Lift/Move 50 Pounds, Loading/Unloading, Physical Demands, Problem Solving Skills, Resolve Customer Issues
Location: Tampa, FL
Pay Rate: $18.00
Duration: 3 months+
Hours: 12:30pm to 10:30pm. Saturday- Wednesday
Job Description:
Assists customers in the loading zone and ensures Shopping tools are readily available during the entire
shopping journey. Maintains the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer to strengthen ***'s position as the best home furnishing store.
Responsibilities:
• Provides friendly, safe, and efficient car loading and/or unloading service, while maintaining a clean loading
zone by removing strapping, excess carts, and cardboard.
• Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels during
open business. This includes all carts, pencils, yellow bags, maps, twine, etc.
• Ensure physical shopping tool are filled at closing and ready for the next opening business day. This includes
all carts, pencils, yellow bags, maps, twine, etc
• Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove
any physical stands/tools that are not in safe condition.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect) as needed.
• When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout
experience.
• When supporting in Returns, ensures products and equipment are properly staged for next step in process.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are
handed over to customers. Physical Demands: Lifting up to 50lbs and walking frequently.
Working Conditions: Outdoor 50% of the time."
Benefits (employee contribution):
Health insurance
Health savings account
Dental Insurance
Vision Insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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inSync Staffing
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
50 to 99 employees
Staffing/Employment Agencies
http://www.insyncstaffing.com/default.html