Customer Service Attendant

About Carvana

At Carvana, we sell cars—but we're not car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own mom. Period. That's why every vehicle goes through Carvana's process, where it's inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we're bringing those same values to our new car dealerships—delivering quality, trust, and care you'd be proud to share with Mom.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Think you've got what it takes to join our team? Keep reading below to see what we're looking for!

About the team and position

We're looking for a Service Attendant to join our growing team. You will support the service and sales teams by managing vehicle inventory flow and maintaining a professional environment for our customers.  You will work in a fast-paced environment, ensuring every task is completed with attention to detail and a willingness to learn.

What you'll be doing

• Perform thorough interior and exterior vehicle cleaning and detailing to meet Carvana standards.
• Shuttle vehicles between locations or to local vendors for maintenance and repairs.
• Assist with staging vehicles for customer pickups and backhaul transports.
• Conduct daily inventory scans and maintain accurate records of vehicle status on the lot.
• Monitor lot cleanliness and organization to ensure a safe and professional customer environment.
• Support the service team with basic tasks such as checking fluid levels or moving vehicles into service bays.

What you should have

• A passion for high-quality work and keeping things neat and organized.
• Ability to work in a fast-paced, team-oriented environment.
• Strong communication skills and a positive, "all-in" attitude.
• Willingness to work a flexible schedule, including weekends.
• A valid driver's license and a clean driving record.

What we'll offer in return

• Full-Time Position with a competitive hourly wage.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy, both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.
• Must be at least 18 years of age.
• Must have a valid driver's license.
• A clean driving record with no more than two moving violations or DUI's in the last three years.
• The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
• Will be required to use personal protective equipment to prevent exposure to hazardous materials.
• May be required to work overtime and weekends.
• Frequent standing and sitting with varying periods of each.
• May at times require working different shifts.
• Lift up to 60 pounds frequently.
• Walk up to three miles each day.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.