Customer Service

Customer Service Representative / Sales Support

Schedule: Monday - Friday | 8:30 AM - 5:00 PM
Pay: $18 - $20 per hour (depending on experience)
Location: Carrollton

We are seeking an experienced Sales Support / Customer Service Representative to assist with managing customer accounts and placing product orders. This position is not a call center role and does not involve cold calling. We are looking for someone comfortable communicating directly with customers and providing excellent service.

Responsibilities:

• Manage customer accounts and process product orders
• Communicate with customers to understand their needs
• Provide product recommendations and suggest similar items when appropriate
• Assist customers with order inquiries and product information
• Support inside sales activities and maintain strong customer relationships
• Work closely with internal teams to ensure accurate and timely order fulfillment

Requirements:

• Previous customer service or account management experience
• Comfortable communicating with customers without scripts
• Ability to understand products and recommend solutions to customers
• Strong communication and organizational skills
• Experience with order entry or inside sales is a plus

Training and resources will be provided during the first week to ensure a smooth onboarding process.

Schedule: Monday - Friday, 8:30 AM - 5:00 PM