Position Details
Position Information
Working Title of Vacant Position Customer Service Clerk II - Part Time Job Type Part Time Posting Type Public Number of Vacancies 1 Department CITY TREASURER Division TREASURER Requisition Number 2026333 Number of hours worked per week 20 hours per week Work Schedule
Monday - Friday 12:00 PM - 5:00 PM / 10AM to 3PM
Work Site Location South Norfolk Treasurer's Office Position Driving Requirement N - Never Pay Grade GE03 Pay Basis Weekly Advertised Salary
Min Pay $36,734 - Max Pay $60,611
Job Description
The purpose of the class is to provide general customer service assistance and direction to coworkers and the general public in assigned area. The class is responsible for processing collection of payments, answering inquiries, preparing related information, and maintaining documentation. The class works according to some procedures; decides how and when to do things under general supervision.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in bookkeeping or a closely related field.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of six months of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Depending on department, may require a valid driver's license and a driving record that is in compliance with City Driving Standards.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Preferred Qualifications
Customer Service
Cash Handling
Problem Solving
10 Key by touch (Calculator)
Posting Detail Information
Job Open Date 07/08/2026 Job Close Date 07/22/2026 Open Continuous Special Instructions to Applicants
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing Occasionally- Up to 1/3 of the time. Sitting Continuously- 2/3 or more of the time. Walking Rarely- Less than 1 hour per week. Lifting Rarely- Less than 1 hour per week. Lifting Amount Exerting up to 10 lbs Carrying No Response Carrying Weight N/A Pushing/Pulling No Response Pushing/Pulling Weight N/A Reaching Rarely- Less than 1 hour per week. Handling No Response Fine Dexterity No Response Kneeling No Response Crouching Rarely- Less than 1 hour per week. Crawling No Response Bending No Response Twisting No Response Climbing Never- Never occurs. Balancing No Response Vision No Response Hearing No Response Talking Frequently- From 1/3 to 2/3 of the time. Foot Controls No Response Machines, Tools, Equipment and Work Aids Used
Microsoft Office
Mainframe Computer Program
10 Key Calculator
Printer/Copier/Scanner
Protective Equipment Required
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards N = Never Fire Hazards N = Never Explosives N = Never Communicable Diseases N = Never Physical Danger or Abuse N = Never Other If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust N = Never Extreme Temperatures N = Never Noise and Vibration N = Never Fumes and Odors N = Never Wetness/Humidity N = Never Darkness or Poor Lighting N = Never Primary Work Location Office Environment
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures Frequently- From 1/3 to 2/3 of the time. Emergency Situations N = Never Frequent Change of Tasks Continuously- 2/3 or more of the time. Irregular Work Schedule/Overtime Rarely- Less than 1 hour per week. Performing Multiple Tasks Simultaneously Frequently- From 1/3 to 2/3 of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Continuously- 2/3 or more of the time. Noisy/Distracting Environment Rarely- Less than 1 hour per week. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
No
Professional References
Professional References
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Minimum Requests 0 Maximum Requests 4
Supplemental Questions
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Applicant Documents
Required Documents
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