Auburn Hills based law firm is looking for a detail-oriented and self-motivated individual with excellent communication skills for a customer service/collector position.
Applicants will be required to place and receive collection telephone calls, evaluate accounts for legal action, skip trace and handle a wide variety of customer service call situations.
Applicant Requirements:
Comfortable with PC based applications such as the Internet and an auto-dialer.
Excellent communication, analytical, and organizational skills.
Ability to maintain a professional tone during all call situations.
Desire to work and excel in a team environment.
Strong attention to detail.
Excellent data entry skills.
Excellent basic math skills.
Goal oriented.
Job Requirements:
Minimum experience preferred: 2+ years in Customer Service or collection type role.
High school diploma or GED required.
We currently offer the following for this position:
Competitive hourly wage.
Bonus program.
Equal Employment Opportunity: Our firm is committed to equal employment opportunity.
Drug Testing/Background Checks: Prior to hire a background check and drug test is required.
Benefits: The Firm offers a competitive benefits package to all eligible employees including paid time off. Additional benefit information, including eligibility, may be further discussed during the interview process.
Voluntary Benefits:
Medical Insurance – Firm shares 51% of cost
Dental insurance
Vision Insurance
Disability Insurance
Voluntary Life Insurance
Free access to fitness center located within the building.
Additional Employee Benefits:
Free access to the on-premises state-of-the-art fitness center and fitness coach/coordinator.
Peer nomination programs known as GEM (Going the Extra Mile).
Periodic contests and events to show employee appreciation.
Monthly “Gimme a Break” raffle. Monthly free 1/2 paid day off to a random employee.
Shining Star Awards for doing an excellent job on a task.
Above contest awards (if not stated) are store, amazon, restaurant gift cards or paid time off.
Year end celebrations for staff with gift giveaways (most years).
Numbers & Facts
Location
Auburn Hills, Michigan
Skills
Analysis Skillsunmatched
Background Investigationunmatched
Coachingunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Equal Employment Opportunity (EEO)unmatched
Fitnessunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Legalunmatched
Life Insuranceunmatched
Mathematicsunmatched
Organizational Skillsunmatched
Team Playerunmatched
Vision Planunmatched
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