Summary: Positioned in a call center environment, provide inbound service to multiple prepaid and investment customers and process transactions as needed.
What you will do:
Answer incoming phone and email inquiries from customers.
Process account maintenance and financial transactions.
Assist potential customers with enrollment inquiries.
Understand and explain complex rules and regulations of each plan to customer(s).
Research and respond to financial inquiries for customers, managers, and client Success Team members.
Other Duties as assigned.
I will reach out to discuss next steps with the interviewing process.