Service Center St Cloud, MN
JOB SUMMARY
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to:
• Properly greeting customers in person or on the phone • Determine their needs • Immediately respond by providing guidance and assistance as required • Assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles • Arranging customer transportation • Preparing paperwork and performing active customer deliveries • Effectively communicating with customers, clients, teammates, and vendors to ensure correct and efficient repairs • Adhering to all Caliber's Standard Operating Procedures, insurance partners, and industry guidelines/standards
OUR COLLISION CUSTOMER SERVICE CONSULTANT FOR THIS POSITION CAN MAKE UP TO: $45,000 - $55,000 per year
BENEFITS OF JOINING CALIBER
Benefits from day one: Immediately eligible for medical, dental, and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Can begin accruing day 1 Career growth opportunities - we promote from within!
A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS
2+ years of customer-facing experience; sales experience a plus Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Passion for learning the collision industry Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Must be able to provide personable, friendly "World Class" customer service to internal and external customers
Caliber is an Equal Opportunity Employer
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.