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Customer Service Consultant

Caliber Collision

Saint Cloud, MN

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JOB DETAILS
SALARY
$45,000–$55,000 Per Year
SKILLS
Cloud Computing, Communication Skills, Consulting, Customer Relations, Customer Support/Service, Driver's License, Establish Priorities, Industry Standards, Insurance, Lift/Move 50 Pounds, Needs Assessment, People Management, Sales, Standard Operating Procedures (SOP)
LOCATION
Saint Cloud, MN
POSTED
3 days ago
Service CenterSt Cloud MNJOB SUMMARYCaliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.OUR COLLISION CUSTOMER SERVICE CONSULTANT FOR THIS POSITION CAN MAKE UP TO:* $45,000 - $55,000 per yearBENEFITS OF JOINING CALIBER* Benefits from day one: Immediately eligible for medical, dental and vision* Industry Comparable Pay - Paid weekly and eligible for overtime* Paid Vacation & Holidays - Can begin accruing day 1* Career growth opportunities - we promote from within!* A career for life: You'll gain hands-on experience within a production shop.REQUIREMENTS:* 2+ years of customer facing experience; sales experience a plus* Must have a valid driver's license and be eligible for coverage under our company insurance policyABILITIES/SKILLS/KNOWLEDGE* Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.* Passion for learning the collision industry* Be able to understand instructions - written and verbal* Can prioritize competing tasks and adapt easily to a fast-paced environment* Must be able to provide personable, friendly "World Class" customer service to internal and external customersCaliber is an Equal Opportunity EmployerCaliber uses E-Verify to confirm the identity and employment eligibility of all new hires.Must be eligible to work in the U.S. with no restrictions.

About the Company

C

Caliber Collision

We didn't get to be nation's largest collision repair company by accident. It's taken an unyielding commitment to our mission to being the collision repair provider of choice in every community we serve - starting when our company was founded in 1997 and continuing strong to this day.

We're not just part of the collision repair industry - we lead it.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1997
WEBSITE
http://www.calibercollision.com

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