General information
Country: USA State: Texas City: San Antonio
Descriptions & requirements
About the role As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (Full-truckload, Less-Than-Truckload, Drayage, etc.) to support daily shipment activities. You will be the go-to-support for our sales reps directly helping grow the company.
Whats in it for you Compensation starting at $16.50/hour Employee referral bonus opportunities Comprehensive benefits package Health, dental, and vision coverage 401k with company match Perks including employee discounts, financial wellness planning, tuition reimbursement, and more
Certified Great Place to Work with 800 lifetime workplace award wins
What youll be doing Become the subject matter expert on all administrative tasks related to your aligned accounts Document and manage all tasks in our internal systems Schedule appointments and help coordinate shipments from pickup to delivery Help resolve shipping issues with a high level of professionalism Provide excellent customer service to internal and external stakeholders Support with billing and payment processing as needed
Requirements 1 year customer service experience preferred Hall of fame work ethic with a history of excellent attendance Strong verbal communication skills - face to face and over the phone Proficient in Microsoft Office including Word, Excel, and Outlook Ability to take ownership of responsibilities and see tasks through completion
Location 6010 Exchange Pkwy, Suite 200, San Antonio, TX 78238
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT H-1B TN J1, etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting and after-hours calls and specific needs. At TQL, the opportunities are endless, which means that there is room for career advancement and the ability to write your own paycheck.
Whats your worth Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com.