Call Volume, Customer Relations, Customer Support/Service, Detail Oriented, Logistics, Organizational Skills, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Sales, Team Player
We are seeking a Third-Shift Customer Service Representative in Cincinnati, Ohio, to serve as a vital link between sales teams and transportation partners. This entry-level role involves managing high volumes of calls and emails, tracking shipments, resolving issues promptly, and maintaining accurate records. The position offers a starting pay of $17.50/hour plus a $2.50 shift differential, with opportunities for career growth and comprehensive benefits including health coverage, 401(k), and employee perks. Candidates should be customer-focused, problem-solvers, organized, professional under pressure, and team-oriented. The role requires working in a fast-paced environment at our Cincinnati location, with no visa sponsorship available. Join a company committed to excellence, growth, and a positive workplace culture.
Applicants must be reliable, detail-oriented, and driven to succeed in logistics and customer service.
T
Total Quality Logistics
Look around. Virtually everything you use, wear, and eat has made its way to you thanks to the transportation industry - and specifically, truckload transportation. TQL provides the expertise, strategy, and solutions to get raw materials and finished products where they need to be 24/7/365.
We are a nationally recognized, proven leader in transportation logistics. We connect consumer product and industrial goods shippers with truck operators who transport their freight to market destinations across North America. Our 2,000-member workforce identifies the right trucks for particular freight loads, negotiates rates, and ensures on-time delivery. Our insistence on honest, straightforward communications minimizes missed shipments, delays, and product shortages on store shelves.
Our Clients
In 2011, we worked with more than 7,000 customers and 50,000 carriers across North America to move more than 500,000 loads. We moved approximately 3,500 different types of commodities including fresh fruits and vegetables, packaged foods and beverages, meat and poultry, machinery and equipment, and much more. We are recognized experts in moving time-sensitive products, temperature controlled shipments, and cross-border moves.
2,500 to 4,999 employees
Travel, Transportation and Tourism