Administrative Skills, Communication Skills, Customer Support/Service, Documentation, Interpersonal Skills, Maintenance Services, Multitasking, Organizational Skills, Project Tracking, Record Keeping, Service Delivery, Team Player, Time Management
LOCATION
Arlington Heights, IL
POSTED
9 days ago
Now Hiring: Customer Service Coordinator - Maintenance Department Arlington Heights
Luther Village is a premier independent senior living community dedicated to providing exceptional service and a welcoming environment for our residents. We are currently seeking a Customer Service Coordinator to join our Maintenance team! About the Role
As the Customer Service Coordinator, you will be the central point of contact for maintenance requests and service coordination. This role is ideal for someone who is organized, personable, and committed to delivering outstanding service to our residents. Key Responsibilities
Receive and coordinate maintenance service requests
Communicate effectively with residents and maintenance staff
Schedule and track work orders to ensure timely completion
Provide friendly, professional customer service at all times
Maintain accurate records and documentation
Support the Maintenance Department with administrative tasks
What We're Looking For
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Customer service experience preferred
Ability to work independently and as part of a team
Positive attitude and commitment to resident satisfaction
Position Details
Full-Time | Monday - Friday
Pay: $22.00 per hour
Benefits: Full benefit package available
Time Off: Generous paid time off package
Why Join Luther Village?
Be part of a community where your work truly makes a difference. At Luther Village, you'll build meaningful connections while helping create a comfortable and well-maintained home for our residents.
Apply today and become part of a team that values service, respect, and community!