The Customer Service Coordinator (CSC) is a full-time, on-site role responsible for enhancing customer loyalty through inbound and outbound calls, resolving issues, and promoting services. They coordinate information flow within the Service Department, track call logs, prepare reports, and follow up with customers to ensure satisfaction. Key duties include responding professionally to customer needs, making outbound calls, managing paperwork, and supporting team members. Qualifications include excellent communication, customer service, sales skills, proficiency in MS Office, and basic administrative abilities. The role offers benefits such as health insurance, retirement plans, paid time off, career growth opportunities, and a diverse work environment. No travel is required, and a high school diploma or equivalent is necessary. Employment is contingent upon background checks and drug screening.
Alsco is family owned and has been delivering the highest quality linen, uniform, and hygiene supplies longer than anyone else, since 1889. With more than 15,000 employees in 120 facilities worldwide, we welcome the challenge of providing service to over 300,000 customers. Our customers range from the largest hospitality chains to the most celebrated owner-operated bistros, large hospitals to private practices, and major industrial plants to mechanic shops. With Alsco, it's all about the details; details that help our employees and customers achieve the highest levels of cleanliness and professionalism. We're the world leader in the linen and uniform rental industry for many reasons, and it all starts with our employees.