Customer Service Coordinator

Selective Staffing Solutions

Cheektowaga, NY

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JOB DETAILS

SALARY

$18–$20 Per Hour

SKILLS

Communication Skills, Computer Skills, Computer Systems, Customer Support/Service, Data Entry, Detail Oriented, Life Safety Systems, Multitasking, Order Management, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Schedule, Project/Program Coordination, Purchase Orders, Sales Management, Time Management, Writing Skills

LOCATION

Cheektowaga, NY

POSTED

1 day ago

Cheektowaga. Customer Service Coordinator. Selective Staffing Solutions. Full Time. Job Title: Customer Service Coordinator Pay: $18.00 - $20.00 per hour Location: Cheektowaga, NY 14225 Schedule: Monday- Friday 8 am to 5 pm Position Overview: The Service Coordinator plays a key role in supporting the Account Manager and ensuring the smooth execution of life safety service projects. This position is responsible for coordinating with affiliates, managing work orders, and maintaining clear communication with clients to ensure timely and compliant project completion. Key Responsibilities: 1. Communicate with affiliates to obtain project quotes and follow up with clients for approvals 2. Support the Account Manager with day-to-day coordination of service projects 3. Issue and process purchase orders; update and maintain accurate work order records 4. Coordinate with Authorities Having Jurisdiction (AHJs) to determine permit requirements 5. Ensure affiliates secure necessary permits and have all required project information 6. Act as a point of contact for urgent service needs, coordinating quick resolution with affiliates 7. Schedule projects with affiliates and confirm timelines with all parties involved 8. Respond to client inquiries, providing excellent customer service and entering work orders as needed 9. Perform data entry and maintain organized, up-to-date records Qualifications: 1. 2+ years of previous customer service experience required 2. Strong problem-solving and organizational skills 3. High attention to detail and ability to manage multiple priorities 4. Excellent communication skills, both verbal and written 5. Proficiency with basic computer systems and data entry 6. High School Diploma or GED required Apply https://jobs.ssswny.com/jb/Customer-Service-Coordinator-Jobs-in-Buffalo-New-York/14087428

About the Company

Selective Staffing Solutions

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