Communication Skills, Customer Satisfaction, Customer Service Operations, Customer Support/Service, Establish Priorities, Follow Through, Maintain Compliance, Microsoft Office, Multitasking, Needs Assessment, Order Management, Organizational Skills, Problem Solving Skills, Product Positioning, Product Pricing, Quality Metrics, Sales, Time Management
We are hiring for a Customer Service role responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process.
- Build rapport and achieve customer satisfaction through support, follow-up, and issue resolution.
- Manage order placement, product information, pricing, and delivery coordination.
- Understand product lines, project scopes, and process adherence.
- Assist with inquiries, reporting, and escalation issues while ensuring compliance and quality standards.
- Maintain strong communication, multi-task effectively, and prioritize independently.
Requirements:
- 1-3 years customer service or operations experience.
- Proficiency in MS Office, excellent communication, and customer service skills.
- Strong time management, decision-making, and multitasking abilities.
We offer a competitive benefits package including medical, dental, vision, life insurance, 401K, paid time off, and three weeks of vacation starting from the first day.