Consistent schedule. Customer-facing role. Make a real impact for families.
AquaTech Swim is hiring a full-time Customer Service Coordinator for our Alameda location. This role is ideal for someone who enjoys interacting directly with customers, thrives in a structured environment, and takes pride in creating a smooth, positive experience for every family who walks through our doors.
If you’re organized, personable, and enjoy being the go-to person at the front desk, this is a strong long-term fit.
Pay & Benefits
- $24–$26/hour
- Full-time, year-round position
- Consistent, predictable schedule
- Fully paid training
- Supportive, team-oriented environment
- Stable role with long-term growth opportunity
Schedule (Set & Consistent)
Mondays: 12:30 PM – 9:00 PM
Tuesdays: 12:30 PM – 9:00 PM
Wednesdays: 12:30 PM – 9:00 PM
Thursdays: 12:30 PM – 9:00 PM
Fridays: 12:30 PM – 9:00 PM
Saturdays: 8:00 AM – 4:30 PM or 12:30 PM – 9:00 PM
Sundays: 8:00 AM – 4:30 PM or 12:30 PM – 9:00 PM
Schedule will be set and consistent week-to-week.
Location
2203 Mariner Square Loop, Alameda, CA
What You’ll Do
- Welcome and assist families in person at the front desk
- Help customers coordinate lesson schedules, enrollments, and account updates
- Answer questions and resolve issues with a friendly, solutions-focused approach
- Manage front desk operations and keep daily workflows running smoothly
- Communicate clearly with families and team members throughout the day
- Maintain an organized, professional, and welcoming environment
What We’re Looking For
- 18+ and high school diploma (or equivalent)
- 1+ year of customer service or similar experience
- Strong interpersonal and communication skills
- Friendly, professional, and confident in face-to-face interactions
- Organized, reliable, and able to manage multiple tasks
- Comfortable using systems (CRM, scheduling tools, etc.)
Why This Role Stands Out
This is not a back-office customer service role—you’ll be at the center of the customer experience.
You’ll have:
- A consistent, predictable schedule
- A clear, structured role with defined responsibilities
- Direct interaction with families and the ability to make an immediate impact
- A positive, team-focused environment
Apply Today
If you enjoy working with people, staying organized, and creating great customer experiences every day—we’d love to meet you.