Customer Service Coordinator

Manufacturing
  • Springfield, Massachusetts
    5 days ago

    Job Description

    We are seeking a detail-oriented Customer Service / HR Admin to join our team. This dual-function role balances providing top-tier customer support with assisting our internal team through core HR administration and basic bookkeeping support.

    Responsibilities Include

    • Customer Support: Serve as the primary point of contact for client inquiries, resolving questions, and maintaining accurate account logs.
    • HR Administration: Assist with employee onboarding, maintain personnel files, track leave requests, and support general HR compliance.
    • Bookkeeping Support: Handle basic QuickBooks tasks, including entering invoices, processing vendor payments, and assisting with light data entry.
    • Office & Data Management: Utilize Microsoft Office to draft communications, update internal spreadsheets, and maintain organized digital filing systems.

    Skills & Qualifications

    • Education: Associate's degree required.
    • HR Experience: Proven exposure to or experience within a Human Resources administrative capacity.
    • Software: Basic proficiency in QuickBooks and strong hands-on experience with Microsoft Office (Word, Excel, Outlook).
    • Core Competencies: Accurate data entry, strong verbal and written communication skills, and high attention to detail with sensitive information.

    What's In It For You

    • Competitive compensation based on experience.
    • A balanced, engaging position with diverse day-to-day responsibilities.
    • Supportive, collaborative team culture with opportunities to expand your skills.

    Compensation & Benefits

    • Pay Rate: $25.00 – $30.00 / hour (Dependent on Experience)

    Apply Today! Ready to take the next step in your career? Join a team that values high-performance grit! Apply today by submitting your resume. We look forward to reviewing your application.

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

    Numbers & Facts

    LocationSpringfield, Massachusetts

    Skills

    • Billingunmatched
    • Bookkeepingunmatched
    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Data Managementunmatched
    • Detail Orientedunmatched
    • File Maintenanceunmatched
    • Human Resourcesunmatched
    • Human Resources Customer Serviceunmatched
    • Intuit Quickbooksunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft Wordunmatched
    • Onboardingunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Spreadsheetsunmatched
    • Writing Skillsunmatched

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