Billing, Communication Skills, Customer Support/Service, Less Than Truckload (LTL), Microsoft Office, Organizational Skills, Sales, Training/Teaching
This role is for a Customer Service Coordinator in Tampa, Florida, focusing on supporting transportation shipments across modes like Full-truckload, LTL, or Drayage. The position offers comprehensive training to become a subject matter expert, assisting sales teams and managing shipment activities, billing, and customer inquiries. Compensation starts at $16.50/hour, with benefits including health coverage, 401(k), and career growth opportunities. Requirements include at least 1 year of customer service experience, strong communication skills, proficiency in Microsoft Office, and a high work ethic. The role emphasizes professionalism, ownership of responsibilities, and providing excellent service to internal and external stakeholders. Employment visa sponsorship is not available for this position. The company operates 24/7, fostering a supportive environment with room for advancement and a focus on work-life balance.
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Total Quality Logistics
Look around. Virtually everything you use, wear, and eat has made its way to you thanks to the transportation industry - and specifically, truckload transportation. TQL provides the expertise, strategy, and solutions to get raw materials and finished products where they need to be 24/7/365.
We are a nationally recognized, proven leader in transportation logistics. We connect consumer product and industrial goods shippers with truck operators who transport their freight to market destinations across North America. Our 2,000-member workforce identifies the right trucks for particular freight loads, negotiates rates, and ensures on-time delivery. Our insistence on honest, straightforward communications minimizes missed shipments, delays, and product shortages on store shelves.
Our Clients
In 2011, we worked with more than 7,000 customers and 50,000 carriers across North America to move more than 500,000 loads. We moved approximately 3,500 different types of commodities including fresh fruits and vegetables, packaged foods and beverages, meat and poultry, machinery and equipment, and much more. We are recognized experts in moving time-sensitive products, temperature controlled shipments, and cross-border moves.
2,500 to 4,999 employees
Travel, Transportation and Tourism