Customer Relations, Customer Support/Service, Data Entry, Data Management, Operations Management, Shipping/Receiving, Time Management
SUMMARY The Customer Service Representative is an integral component of our dispatch department. The CSR is the one-on-one contact between SunBelt Xpress and our customers. The CSR provides customers updates and information regarding delivery of goods in a timely and professional manner. ESSENTIAL DUTIES AND RESPONSIBILITIES - Provides one-on-one communication with customers.
- Data Entry-you will be responsible for efficiently entering, updating, and managing data related
- Serves as a liaison between customers and manufacturers to handle overage/shortage issues.
- Properly handle load manifest and corresponding paperwork.
- Takes on special projects as assigned by the Operations Manager.
- Performs other duties as needed.
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Sunbelt Furniture Xpress