Customer Service Delivery Driver

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES

* Provide excellent customer service while delivering orders to the customer

* Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers

* Ensure a high degree of professionalism and personal presentation when interacting with customers

* Drive a company vehicle safely and in accordance to Kroger's driving standards

* Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur

* Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards

* Control and maintain an accurate record of customer deliveries

* Assist fellow drivers that may encounter difficulties while out delivering

* Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations

* Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor

* Complete pre-inspections check of company vehicle before use and report any defects to supervisor

* Operate company provided technology devices for mapping and customer interaction

* Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

* Valid drivers license

* Excellent communication and customer service skills

* Must annually pass a DOT regulated medical exam

* Must have a good driving record

* Ability to operate a delivery van and handheld tablet device

* Must be able to lift up to 50 lbs. with or without reasonable accommodation

* Must be at least 21 years old

* May require chauffers license in some states

*Desired Previous Job Experience/Education:*

* High School Diploma or GED

* Any customer service experience

* Any deliver driver experience

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicants qualifications and our organizational priorities.