Customer Service Dispatcher

Global Channel Management
  • Hauppauge, New York
  • Autofill and Review
30+ days ago

Job Description

Customer Service Dispatcher 1-3 years experience

Customer Service Dispatcher requires:

* Proficient with computers

* Windows applications

* Oracle experience a plus

Customer Service Dispatcher duties:

* Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.

* Take service calls, communicate

* Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.

* Reassign work as needed, making judgments based on current workloads & priorities.

Numbers & Facts

LocationHauppauge, New York

Skills

  • Accounts Receivableunmatched
  • Customer Support/Serviceunmatched
  • Maintenance Servicesunmatched
  • Oracleunmatched

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