Job Description
Key Job Responsibilities
- To ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches.
- Promote and maintain positive relations with all contacts, customers, and potential customers
- Achieve desired level of productivity to meet & contribute towards branch profitability targets.
- Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
- Conduct promotional activities for marketing and drive referral programs for customer acquisition
- Responsible to handle day to day transactions and valuables.
- Maintain all data and records related to daily transactions
- Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being
Knowledge, Skills & Attributes
- Result Orientation
- Customer Service & Retention Focus
- Digital Mindset
- Relationship Building
- Process Knowledge/ Orientation
- Effective Time Management
- Cross Selling / Upselling Skills
- Business Development
- Communication Skills - Proficiency in local language and English
Role Requirements
Educational Qualification - Graduate
Experience - Freshers / 1 year experience in lending / financial services
Skills
Business Developmentunmatched
Business Operationsunmatched
Communication Skillsunmatched
Cross-Sellingunmatched
Customer Acquisitionunmatched
Customer Retention/Renewalunmatched
Customer Support/Serviceunmatched
English Languageunmatched
Financial Servicesunmatched
Loansunmatched
Marketingunmatched
Profit & Lossunmatched
Promotional Programsunmatched
Time Managementunmatched
Up-Sellingunmatched
Level up your application
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder