Customer Service Field Tech I

Customer Service Field Tech I

Issue Date: 07.01.2026

Closing Date: OUF

Location: Deltona, FL

Position Type: Full-Time - Exempt

Anticipated Hiring Range: $18.38 - $24.88 (36-hour workweek)

Equivalent Annual Salary: $34,398.00 - $46,576.92 annually

For assistance with application issues, please contact Workbright Customer Service at (844) 458-0173.

DEFINITION

The purpose of this job/class within the organization is to conduct technical maintenance repair or construction of city water and wastewater pipelines.

This job/class works under close supervision according to set procedures.

Essential Functions:

• Conducts construction, repair and maintenance of water or wastewater pipelines including locating mains.
• Operates various hand and power tools and equipment to service or maintain city facilities, and grounds.
• Reads meters; assists in resolving customer problems and complaints and in the collection of past due accounts; may install and change out meters and turn on and off service to customers.
• Conducts lawn and grounds maintenance tasks; cleans and maintains buildings and related equipment such as changing air filters and caring for ornamental plants, trees and landscaping.

Additional Duties:

• Performs related work as assigned.

Minimum Education and Experience Requirements:

Requires High School graduation or GED equivalent supplemented by specialized courses/training equivalent to completion of one year of college in public works, utility operations or closely related field.

Requires one year experience in field operations or closely related experience.

Special Certifications and Licenses:

Requires a driver''s license valid in the State of Florida.

Position is subject to being "on call" and working after normal City work hours as well as on weekends and holidays.

Total Rewards - Why Work for the City of Deltona?

We offer more than competitive pay - we provide long-term stability, professional growth, and meaningful community impact.

Work-Life Balance

• 36-hour full-time workweek
• 12 paid holidays
• Generous paid leave accrual
• Volunteer Time Off

Financial Security

• Participation in the Florida Retirement System (FRS)
• Deferred compensation (457) options

Health & Wellness

• Medical, dental, and vision coverage
• Life insurance and supplemental options
• Employee Assistance Program
• Wellness initiatives

Professional Growth

• Tuition reimbursement
• Training and development opportunities
• Career advancement opportunities

Veteran Preference in appointments will be given to those eligible.

To be eligible for Veteran Preference, you must furnish a Department of Defense document, commonly known as form DD-214 (Member 4 Copy recommended) or military discharge papers or equivalent certification from the DVA, listing military status, dates of service and discharge type BEFORE CLOSING DATE OF THE JOB POSTING. Please redact the social security number and date of birth information from all documents submitted.

In addition, the disabled veteran shall also furnish a document from the Department of Defense, the DVA, or the Department certifying that the veteran has a service-connected disability.

If you require accommodation because of a disability to participate in the application/selection process, you must notify the Human Resources Department at 386-878-8750 at least 48 hours (excluding weekends and holidays) before the meeting or activity.

We are proud to be a Drug-free, Smoke-free, and Equal Opportunity Employer!