Bilingual Customer Service Representative (English/Spanish)
Broward County, FL
Pay: $18.00 per hour starting pay
Training Start Date: August 3
Schedule: Full-time 9am to 5pm - (half hour lunch and two 15 min breaks)
Are you passionate about helping people and providing outstanding customer service? We are seeking a Bilingual Customer Service Representative (English/Spanish) who enjoys working in a fast-paced environment and is eager to build a long-term career.
No insurance license? No problem! We are willing to invest in the right candidate by covering the cost of your licensing and training.
What You'll Do
- Assist customers by phone with professionalism, empathy, and accuracy.
- Answer questions and provide timely solutions to customer inquiries.
- Navigate multiple computer systems while documenting customer interactions.
- Maintain a positive, customer-focused attitude in a high-volume call environment.
- Follow company procedures and ensure a high level of customer satisfaction.
- Work collaboratively with team members to achieve service goals.
Qualifications
- Bilingual in English and Spanish (required)
- Positive, professional attitude with a strong customer service mindset.
- Excellent verbal communication and interpersonal skills.
- Comfortable using multiple computer systems and applications simultaneously.
- Dependable, eager to learn, and team-oriented.
- Able to remain calm and professional in a fast-paced, high-volume environment.
- Reliable transportation.
- Personal cell phone required for two-factor authentication (2FA).
Preferred Qualifications
- Florida 4-40 Customer Service Representative License preferred.
- Candidates without a license are encouraged to apply.
Paid Licensing Opportunity
If you are not currently licensed, we will cover the cost of obtaining your:
- Florida 4-40 Customer Service Representative License
- Florida 6-20 Desk Adjuster License
- Fingerprinting fees
After successfully obtaining your required license, you'll receive a $1.00 per hour pay increase.
Compensation
- Starting pay: $18.00 per hour
- +$1.00/hour upon successful completion of the required licensing program
- Full-time opportunity with career growth and professional development
If you're dependable, bilingual, customer-focused, and ready to start a rewarding career with paid licensing and advancement opportunities, we'd love to hear from you!
CAREERXCHANGE, INC is an EOE. I invite you to visit our website at
www.careerxchange.com and view other job opportunities.