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Customer Service/Front Desk

Goldfish Swim School

Ladera Ranch, CA

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JOB DETAILS
SALARY
$16.50–$20 Per Hour
SKILLS
Billing, Centers for Disease Control and Prevention (CDC), Communication Skills, Customer Support/Service, Fast Food, Leadership, Mentoring, Organizational Skills, Safety Standards, Sales, Statistics, Swimming, Team Player, Training/Teaching, Viruses
LOCATION
Ladera Ranch, CA
POSTED
3 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Saving and changing lives,every single day

We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact.

Perks and Benefits:
  • Paid on-the-job training
  • Flexible scheduling
  • Culture driven company
  • Employee recognition programs
Primary Responsibilities:
  • Provide WOW! Customer Service to our members
  • Assist with class scheduling and billing
  • Work in a sales capacity to sell new memberships
Job Qualifications and Skills
  • Ability to work with children
  • Excellent communication and organizational skills
  • High energy
  • Strong work ethic
  • Must pass background examinations prior to training
About Goldfish Swim School:

Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!

Safety Standards:

The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow:
  • Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
  • Our pools are disinfected with chlorine to provide the safest swimming environment
    • The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus
  • Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
    • Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces

If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us.

Goldfish Swim School - Ladera Ranch is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Ladera Ranch is an Equal Opportunity Employer.

Compensation: $16.50 - $20.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passionNot just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!

Making Waves with Passion, Purpose & Core Values!

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life's accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

About the Company

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Goldfish Swim School

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