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Customer Service

Arrow Staffing

Grand Rapids, MI

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JOB DETAILS
SALARY
$18–$19 Per Hour
SKILLS
Architectural Services, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Field Sales, Government, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Order Processing, Order/Customer Fulfillment, Presentation/Verbal Skills, Sales, Writing Skills
LOCATION
Grand Rapids, MI
POSTED
Today
Customer Service Account Representative
Arrow Staffing is hiring for an established leader in the architectural signage industry, our company specializes in developing innovative interior and exterior wayfinding systems for commercial and government clients nationwide.

We are seeking a Customer Service Account Representative to deliver exceptional support to clients, in-house and outside sales teams, and production staff to ensure smooth fulfillment of quotes and orders. This is an on-site role based in Kentwood, MI.

Schedule:

  • Monday Through Friday 8:00am to 5:00pm
Pay:
  • $18-19
Key Responsibilities
  • Prepare accurate quotations for products and services.
  • Collaborate with sales staff and customers to confirm order requirements.
  • Process orders for production and service team fulfillment.
  • Build and maintain strong, lasting customer relationships.
  • Provide a superior customer experience that reflects the quality of our products and exceeds client expectations.
Qualifications
  • College coursework, 2+ years of related experience, or an equivalent combination.
  • Strong written and verbal communication skills, attention to detail, and basic math proficiency.
  • Prior experience in Customer Service preferred; experience in the signage industry is a plus.
  • Proficiency in MS Office Suite (Outlook, Word, Excel).

Join our team and play a vital role in delivering high-quality signage solutions to clients across the nation.

Arrow Staffing has been connecting people to change lives since 1972. As a staffing leader, we partner with many of the area's best companies to help our associates realize their career goals. To find additional opportunities with Arrow Staffing, go to our website arrowstaffing.com and search jobs.

About the Company

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Arrow Staffing

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