Sign upLog in

Customer Service

Johnson Service Group

Hicksville, NY

Apply
JOB DETAILS
SALARY
SKILLS
Best Practices, Communication Skills, Conflict Resolution, Consulting, Customer Relations, Customer Support/Service, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Internet Portal, Microsoft Office, Multilingual, Multitasking, Online Communications, Problem Solving Skills, Quality Engineering, Spanish Language, Team Player, Time Management
LOCATION
Hicksville, NY
POSTED
30+ days ago
JSG is seeking a Customer Service Representative for our client in Hicksville NY.
In this full-time role, you will interact with customers across multiple channels, resolve inquiries, and support our mission of providing high-quality components and engineered solutions on time and to exact specifications. Your expertise will help us build lasting customer relationships and drive satisfaction in a fast-paced, collaborative environment.

Pay $25/hour

Required Skills:
  • Exceptional listening and communication skills
  • Strong problem-solving abilities with a customer-first mindset
  • Ability to multitask, prioritize, and work efficiently under pressure
  • Proficient in documenting interactions clearly and accurately
  • Familiarity with conflict resolution and de-escalation techniques
  • Dependable with a history of meeting deadlines and managing multiple priorities
  • Professional demeanor and excellent telephone etiquette
  • Proficiency in Microsoft Office Suite
  • Bilingual in Spanish is a plus
Nice to Have Skills:
  • Experience with ERP systems, particularly Visual
  • Knowledge of customer service best practices and tools
  • Familiarity with online portals and digital communication platforms

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer.

#D400

About the Company

J

Johnson Service Group

At JSG, We Understand People

It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.

Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.

Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent.  Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.jsginc.com/

Resume Resources

Free Resume TemplatesFree Resume Builder