Customer Service - HR

Customer Service II - HR

Location: Abbott Park, IL

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 6 months
• Pay Rate: $23.50 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This role supports HR Program Administration tied to Benefits/Leaves Operations for the US, Canada, and Puerto Rico.

Key Responsibilities

• Answer benefits and leaves questions.
• Partner with vendors to provide requested data.
• Audit benefits and leaves payroll data.

Required Skills

• Ability to work well with others, influence the team positively, and have strong stakeholder management skills outside of the team.
• Fast learner with the ability to know who to go to for what and figure out next steps with minimal direction.
• Stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and the ability to listen compassionately and interpret requests from customers.
• Able to communicate professionally and compassionately with HR colleagues around the world and translate solutions and answers to customers in a way that enhances the customer experience.
• Able to handle a high volume of requests with speed and accuracy.
• Strong organizational skills and able to multitask in a fast-paced environment with changing processes.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading healthcare innovator dedicated to improving lives worldwide, with a diverse portfolio spanning medical devices, diagnostics, nutritional products, and pharmaceuticals that reach patients in more than 160 countries. Operating across four major business segments medical devices, nutritional products, diagnostics, and established pharmaceuticals the organization employs biomedical engineers, clinical scientists, regulatory affairs specialists, and commercial operations professionals across its global network, with more than 80 percent of employees recognizing it as a great place to work.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-14408