Customer Service Insurance Representative

Benefits:

• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

Are you a customer-focused individual with a passion for helping others? We’re looking for an Insurance Customer Service Representative to join our team!


About Us: At Mathenia Insurance, we strive to provide exceptional service and trusted insurance solutions to our clients. Our goal is to build lasting relationships while offering a positive experience every step of the way. Join a team of professionals who are dedicated to delivering personalized, friendly, and efficient customer service.


Key Responsibilities:

• Connect with prospective clients to assess their insurance needs
• Present and explain insurance products and policies to clients
• Provide ongoing customer service and build lasting relationships
• Provide accurate information to clients regarding coverage, pricing, and terms.
• Assist customers with policy changes, renewals, and cancellations.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to ensure seamless service and accurate information.
• Follow up with customers as needed to ensure satisfaction.

Qualifications:

• Previous customer service insurance experience 
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work well in a team environment and independently.
• Positive, empathetic, and professional attitude.

Why Join Us?

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Friendly and supportive work environment.

If you are passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to meet you!