Will provide support front desk operations, phone inquiries, and online customer service related to utility billing, service requests, and general account support.
Must be professional, detail-oriented, and comfortable working with a high volume of customer interactions.
The ability to multi-task is essential. Must be proficient with a PC and must possess considerable knowledge and experience in operating various software programs.
Will be performing a variety of duties.
Shift: 8am-5pm
Monday-Friday
This position requires an Associates Degree in business, communications, accounting, or related field and two or more years of progressively responsible related experience in direct customer service base and handling difficult and varied customer issues, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills, and abilities to perform the duties listed.