Customer Service & Logistics Specialist Urgently hiring in Medina, OH!
Job Title: Customer Service - Logistics Specialist
Pay: $18.50 per hour
Hours: First Shift
Start Date: ASAP
Looking for a rewarding career with growth potential in a fast-paced logistics environment? Join a leading logistics company in Medina, OH, as a Customer Service - Logistics Specialist and make a meaningful impact every day. This hands-on role offers the chance to collaborate with a dedicated team, supporting the company's commitment to excellent customer service and seamless operations.
As a Customer Service - Logistics Specialist, you'll be central to managing customer accounts, optimizing logistics processes, and ensuring high levels of client satisfaction. You'll work closely with the Sales Support team to identify new opportunities, resolve issues swiftly, and contribute to the overall success of the organization.
What Youll Do
As a Customer Service - Logistics Specialist, you will be responsible for:
- Building and maintaining customer relationships to support business growth.
- Delivering prompt, friendly, and professional service to ensure a positive customer experience.
- Collaborating with the Sales Support team to identify and act on new business opportunities.
- Overseeing order processing, load procurement, freight tendering, and issue resolution to ensure smooth shipments.
- Monitoring shipments from order placement through delivery, tracking performance, and suggesting improvements.
- Communicating regularly with customers via phone, email, and online channels, coordinating with owner-operators or agents to facilitate cost-effective shipments.
What You'll Bring
The ideal candidate will have:
- Proficiency in Microsoft Office applications.
- At least two years of experience in customer service or logistics preferred.
- Strong customer service skills with a positive, team-oriented attitude.
- Effective problem-solving and analytical skills.
- High School Diploma or equivalent; a Bachelors degree is a plus.
Why Join Us in Medina?
- Enjoy affordable health and prescription coverage with no waiting periods.
- Unlock significant career growth upon permanent employment, salary can increase to the low $40s.
- Thrive within a supportive, team-focused culture that values your contributions and encourages professional development.
Location & Schedule:
This is an on-site position in Medina, OH, with second shift hours.
Ready to Take the Next Step?
If youre eager to start a rewarding career as a Customer Service - Logistics Specialist in Medina, apply today or contact our recruiting team to learn more. Dont wait were hiring now!
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