Administrative Skills, Child and Youth Services, Childcare, Communication Skills, Customer Retention/Renewal, Customer Satisfaction, Customer Service Management, Customer Support/Service, Documentation, Email Software, Leadership, Marketing, Multitasking, Organizational Skills, Record Keeping, Sales, Telephone Skills
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
Children’s Lighthouse Parker is looking for a warm, energetic, and highly organized Customer Service Manager to join our leadership team! This role is perfect for someone who loves building relationships, helping families, and creating an exceptional experience from the very first tour through enrollment and beyond.
What You’ll Do
- Greet and assist prospective and current families
- Lead tours and help families through the enrollment process
- Answer phones, emails, and parent inquiries professionally and promptly
- Support family retention and customer satisfaction initiatives
- Maintain student records and enrollment documentation
- Assist with marketing, community outreach, and events
- Support center leadership with administrative and operational tasks
- Create a welcoming, positive, and professional front-office environment
What We’re Looking For
- Strong communication and customer service skills
- Friendly, positive, and professional attitude
- Excellent organization and multitasking abilities
- Experience in childcare, education, hospitality, sales, or customer service preferred
- Comfortable using computers, email, and office software
- Passion for working with families and children
Why Join Children’s Lighthouse?
- Supportive and family-focused work environment
- Opportunity to make a meaningful impact in children’s lives
- Professional growth opportunities
- Competitive pay based on experience
- Positive team culture
If you are passionate about customer service and love helping families find the perfect educational environment for their child, we would love to meet you!
Apply today and become part of the Children’s Lighthouse Parker family!
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Children's Lighthouse Parker