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Customer Service Manager

Burnett Specialists

  • Deer Park, TX
  • 1 day ago
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    Skills

    • Biologyunmatched
    • Chemistryunmatched
    • Communication Skillsunmatched
    • Contract Managementunmatched
    • Customer Relationsunmatched
    • Customer Service Managementunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Develop and Maintain Customersunmatched
    • Disability Insuranceunmatched
    • Documentationunmatched
    • Environmental Chemistryunmatched
    • Environmental Sciencesunmatched
    • Financial Planningunmatched
    • Hazardous Materials/Substancesunmatched
    • Life Insuranceunmatched
    • Logisticsunmatched
    • Logistics Managementunmatched
    • Negotiation Skillsunmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • Regulationsunmatched
    • Resolve Customer Issuesunmatched
    • Resource Conservation and Recovery Act (RCRA)unmatched
    • Salesunmatched
    • Track Customer Issuesunmatched
    • Transportation and Logisticsunmatched
    • Vision Planunmatched

    Description


    Customer Service Manager – Hazardous Waste

    Location: Onsite | Full-Time

    We are seeking an experienced Customer Service Manager to support the Hazardous Waste Division. This role works closely with customers, sales, logistics, transporters, and internal teams to ensure excellent service and efficient operations.
    Responsibilities

    • Support external customers and work closely with the sales team.

    • Serve as the primary contact for logistics support.

    • Manage logistics contracts and coordinate transportation requests.

    • Negotiate transporter rates and coordinate customer waste movements.

    • Communicate customer needs to internal technical teams.

    • Resolve customer issues and maintain strong client relationships.

    • Maintain accurate customer records and documentation.
    Qualifications

    • Bachelor's degree in a related field required.

    • Chemistry, Biology, Environmental Science, or related degree preferred.

    • 3+ years of experience in hazardous waste, chemical, or environmental services.

    • Customer service and client-facing experience required.

    • Strong communication and organizational skills.

    • Knowledge of RCRA and DOT regulations preferred.

    • Hazardous waste and logistics experience is a plus.
    Benefits

    • Medical, Dental & Vision Insurance

    • 401(k) with up to 5% company match after 90 days

    • Paid holidays and PTO

    • HSA/FSA options

    • Employer-paid life and disability insurance

    • Employee Assistance Program and telemedicine

    • Financial planning resources

    • Employee discount and recognition programs

     
    HOUSE32

    Numbers & Facts

    LocationDeer Park, TX

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