Job LocationsUS-AZ-MESA | US-AZ-CHANDLER | US-AZ-TEMPE | US-AZ-GILBERT | US-AZ-MESA | US-AZ-APACHE JUNCTIONRequisition InformationRequisition ID: 2026-186243Line of Business: All Ways Caring HomeCarePay Min: USD $18.00/Hr.Pay Max: USD $20.00/Hr.About All Ways Caring HomeCareAll Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.OverviewWho We're Looking For: We are empowering an exceptional Customer Service Manager (CSM) to transform client experiences and elevate team performance through innovative leadership and compassionate care. In this role, you will oversee service quality, employee performance, and customer satisfaction-ensuring our clients consistently receive the highest level of care.We're looking for a visionary professional who turns challenges into opportunities, demonstrating agility, strategic thinking, and exceptional leadership in a dynamic, high-energy environment.What You'll GainA supportive, collaborative, and positive company cultureCompetitive compensation with daily pay optionsTuition reimbursement and partnerships with leading educational institutionsGenerous referral bonus programComprehensive benefits package, including supplemental plans, EAP, and 401(k)Ongoing career development and advancement opportunitiesExternal Job DescriptionWhat you will do:Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.Responsibilities include, but not limited to:Oversee quality care and overall client satisfactionSupervise and provide guidance to the Caregivers who provide direct care to the clients servedManage employee scheduling, identify problem situations, and implement proactive solutionsMaintain strong and positive relationships with referral partners, payor sources, and clientsEnsure proper documentation and record-keepingConduct periodic home visits and safety checksQualificationsWhat you will need:Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)Accountable, reliable, and ability to work independently with good judgementValid driver's license and auto insuranceEffective verbal and written communicationExcellent customer service skillsSalary RangeUSD $18.00 - $20.00 per Hour#J-18808-Ljbffr